Breakdown Support
Hitec Lift Trucks can provide breakdown support and call-out services up to 60 miles from our premises in Wellingborough.
Whether it is at a site or stored at your own facility, one of Hitec’s expert engineers will attend to survey your equipment. If it is possible, they will attempt to fix the issue on site. If it is a larger issue and requires longer to fix than originally thought, we’ll bring your equipment back to our workshop to complete the fixing process.
Quick call-out services to reduce downtime.
We know how broken-down equipment can majorly affect your business.
That is why Hitec Lift Trucks promise our customers a maximum of a four hour response time after call-out. We have heavily invested in our mobile service units. They are constantly being assessed to ensure that they are well equipped and stocked with replacement MHE parts to minimise downtime.
Engineer Training
Our engineers go through frequent refresher training so that they are on top of all new developments and equipment, giving them the expertise and knowledge to get your equipment up and running.
FAQs
Yes, our engineers will visit your site to survey the equipment and if possible will fix the machine there and then. However, if the machine requires more attention over a longer duration then we will bring the equipment back to our workshop to complete the work.
Yes, all of our engineers are fully qualified and go through rigorous refresher training to ensure they are at the top of their game. It is vital that our engineers have the expertise and the required knowledge to get your machines up and running as quickly as possible.
Yes, we understand how breakdowns can slow down business productivity. That is why we have a maximum of 4 hours to get to you once we receive your call.
Our breakdown support and call-out service covers a 60 mile radius from our HQ in Wellingborough.
Yes, all of our mobile service units receive constant assessments to ensure that they are carrying the relevant MHE parts to minimise downtime.
Our engineers carry the most common parts in their mobile service vans. Our vans are constantly evaluated to ensure the relevant parts are present, ready to be utilised if needed.
Cannot find what you are looking for?
If you’re looking for used material handling equipment, we’ll go that extra mile to source what you need.
We plant a tree for every truck we sell
Case Studies
In our latest case study, we spoke to Jim Leghorn, Warehouse Manager, at FreeFoam. He told us about the great working relationship that he has with Hitec and how we...
At Hitec, we pride ourselves on taking the time to really get to know your business and to understand your individual needs and requirements. Prestige Homeseeker Park and Leisure Homes...
We are your one stop shop for all things material handling, just ask our long-standing customer Larson-Juhl, our 37-year partnership says it all. Larson–Juhl is the UK’s largest picture framing...
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