Finding the correct equipment for an industrial application can be a challenging prospect for businesses. Getting it wrong can have consequences in terms of productivity, safety and cost efficiency. At Hitec Lift Trucks, identifying the appropriate solution for customers is a priority.
As an example of this commitment, Hitec Lift Trucks recently completed the delivery of a Combilift SC3 Straddle Carrier to Ecolutia Services in Peterborough. Ecolutia is a global leader in mobile water treatment equipment and initially enquired to Hitec regarding a new 12 tonne counterbalance forklift. Following a detailed site evaluation by Hitec’s team, it was determined that the correct equipment to meet Ecolutia’s requirements was actually the Straddle Carrier as it had a wider range of capabilities and was more suited to both the site environment and proposed activity levels.
Taking this methodical approach to customer care has always been a hallmark of Hitec’s service and has helped establish a reputation as a trusted industrial equipment supplier to businesses throughout the East of England.
Paul Stiff, Regional Business Development Manager, Hitec Lift Trucks, commented: “At Hitec Lift Trucks we’re committed to finding the correct equipment for our customers’ requirements. Achieving this goal requires close collaboration with the customer and an in-depth understanding of their requirements, the site environment and how their business operates.
“On this occasion, we were able to determine that the original enquiry for a 12 tonne counterbalance would have been unsuitable for the proposed application. Therefore, we go to work in finding an alternative option that would be a better fit for Ecolutia. Through our partnerships with some of the world’s leading equipment manufacturers, we were able to identify the Combilift SC3 Straddle Carrier as the best solution.
“The Combilift a fantastic addition to Ecolutia’s business, and the feedback we’ve received since it was delivered in 2020 has been fantastic. The benefits of choosing the Straddle Carrier as opposed to a traditional forklift or a reach stacker have already been proven and we’re looking to continuing our work with Ecolutia moving forward.”
If you business is looking for the right equipment first time in the East of England, then all you need to is ‘Ask Hitec’.