‘DB Transport have used Hitec for many years, with Adam as our account manager. Times have changed at DB, but Hitec has remained consistent. Paul Stiff has become our new account manager and he’s responsive, respectful and always available on the end of the phone. Any issues we might have had, Paul has taken it has his personal responsibility to fix them and its never too much trouble for him to come by.

Hitec have provided constant support and honesty which is something we really value as a smaller business. They go above and beyond and the equipment they’ve recently supplied us has received fantastic feedback from the staff, who need reliable machines, especially on night shifts.

We’re happy with the service we’ve received and consider Hitec as the main supplier for our entire group.’

“Highly recommended company, fast response to emails with great customer service, can not fault Hitec Lift Trucks in any way.”

“I loved working alongside Paul, he was very warm and engaging. As soon as he stepped into Warmies® he completed understood what we wanted to do and his knowledge about every area we wanted to improve was fantastic. He was quick to respond when we had a slight issue with the charging cable for the Flexi and had a solution within 24 hours.”

“I’m incredibly happy with the service I’ve received from Hitec. I tried 5 or 6 different forklift companies and couldn’t get the help I needed before Hitec.

The used CAT truck is fantastic, it was delivered on time and runs great. When I needed a pallet truck, I gave Hitec a call and everything was sorted quickly. Great aftercare, I’ve had the truck about 6 weeks now and still really happy.”

“We required a forklift as we have 3 warehouses and a forklift is in constant use. Our decision to hire the current forklift was due to the fact we needed a newer model and it had to be electric. Hitec were chosen as we were disappointed with the previous company we used, the fact that you were closer and also that we had heard good reports about Hitec.

We had never had a scissor lift in the past as we used ladders to reach/pick items for despatch. We decided to hire a scissor lift to help/assist the staff in picking items rather than going up and down a ladder/ladders. Again why we picked Hitec is above and the fact that we were also hiring the forklift from yourselves.

We are more than happy with the forklift and the scissor lift and would be lost without both.”

“I’ve found Hitec Lift trucks very helpful in sourcing a suitable fork lift for our purposes.

Taking into account our needs along with a competitive price, the after sales has been excellent as well.

 A real plus has been they are local.”

“Hitec Lift Trucks have been a trusted supplier for a number of years now, and can always be relied upon to deliver a swift and professional service when required to. Their industry knowledge makes them a pleasure to deal with, always on hand to provide support and advice where required. 

It can also be said that on numerous occasions Andy, Pros, Emma and the staff have produced first class results at the shortest notice. 

Their fleet of machines are always in good condition and, where required, any engineer call outs, services or damages are dealt with quickly and with a smooth communication flow. Long may our relationship with Hitec continue.”

“We have been using Hitec for many years. They have always been professional, on time and very helpful with all our needs.

I would have no hesitation recommending them to other companies.”

“I have dealt with Hitec for nearly twenty years and in all that time my company has only received a great professional service. My latest purchase of a brand new truck warrants a mention. My factory extension was running behind schedule and I asked them to delay supplying for a month while we sorted ourselves out which was absolutely no problem at all. Then as a long standing customer, I wasn’t asked for a deposit or even stage payments and I received full credit on a £20k purchase. I was so impressed with the trust they afforded me that I couldn’t help but settle the account two days later.”

“In Hitec we have a very reliable supplier, they react very quickly to requests and always offer a professional service.”

“We contacted Hitec (along with a few other Northamptonshire based forklift providers) when we were in need of sourcing a replacement forklift at short notice.

I immediately noticed they were the most helpful and responsive of everyone I contacted, and were incredibly helpful with all my queries and requests.

Within a couple of days of enquiring and speaking with Emma, they had arranged delivery of a temporary hire forklift to us, so we had minimal downtime.

I was impressed with the service so much so that when we looked to a permanent forklift purchase not long afterwards, I turned to them straight away.

Hitec were fantastic and more than happy to come to meet me at my business to discuss requirements and propose some options, and even accommodated me coming across to Hitec’s site to view the proposed forklift in real life and have it demonstrated.  Soon after the new forklift was delivered to us just before Christmas, and the hire one collected at the same time.

Since it has been delivered all my engineers have commented on how well it performs, with my Director himself even saying it was the best he has ever driven.

So thank you for your help and time with this, it certainly made a potentially difficult decision a lot easier!”