We have a fantastic opportunity to join Hitec Lift Trucks as part of our Hire Team based in Wellingborough. All the key information regarding the role is included below, please read through the responsibilities and required skills before submitting your CV.
Role: Hire Controller
Contract: Permanent
Salary: £20,000 – £24,000 depending on experience.
As a Hire Controller you will be responsible for:
- Dealing with all enquiries from customers and salespeople who require forklift trucks for hire on a short-term basis and negotiating; rates fuel and transport chargers
- Arranging off hire procedures when customers phone to return equipment
- Ensuring all screen information is updated regularly so other users have access to accurate information
- Using and updating the bespoke internal IT system
- Liaising with the Service department to ensure trucks are available to meet the customers’ requests
- Ensuring all short-term rental contracts are signed and follow up if not received before hire commences
- Warm calling and quote chasing
As a Hire Controller you will have:
- Knowledge of the hire process for either forklift trucks, plant machinery or related equipment
- Experience in a customer facing role, with a good telephone manner
- Strong IT skills
- The ability to work as an effective team player
- To be able to balance an ever-changing workload
- Excellent organisation skills
- Attention to detail
As a Hire Controller you will receive:
- 25 days holiday + bank holidays
- Paycare medical cove
- Eye care
- Pension Scheme
- Profit share bonus scheme
