Sometimes, a breakdown can come, seemingly, out of the blue.

This unexpected downtime can be a major drain on resources and can interrupt the productivity and efficiency of your business. Downtime is an expensive drain of resources, time and money.

Hitec Lift Trucks can provide breakdown support and call out services up to 60 miles from our premises in Wellingborough.

No matter if your broken down materials handling (or cleaning, access or warehouse) equipment is at a site or stored safely in your own facility, Hitec Lift Trucks’ expert engineers can attend to survey your equipment. If it’s possible, they will attempt to fix the issue on site.

If major damage has occurred and it will require more time and attention to fix than originally thought, our engineers will bring your equipment back to our own workshop to complete the fixing process.

We know how broken down equipment can majorly affect your business. That’s why Hitec Lift Trucks promise our customers a maximum of a four working hour response time after call out.

We want to help get you back to normality as soon as possible, and as such constantly average a two hour response time.

As with all of our equipment, Hitec Lift Trucks have heavily invested in our mobile service units. They are constantly being assessed to ensure that they are well equipped and stocked with replacement parts to minimise down time and bring your forklifts (and other materials handling equipment) back to service in the shortest time with minimum fuss.

Our engineers also go through frequent refresher training so that they’re on top of all new developments and equipment, giving them the understanding and experience required to get your equipment up and running.